Transitioning your existing revenue to IIP

Moving to Insight Investment Partners (IIP) involves updating your arrangements with the platforms, insurers and other product providers that hold your clients’ accounts and pay your existing advice fees or commissions.

IIP Admin Support will coordinate these transfers once your appointment with IIP is finalised. Preparing a complete provider and account list early will help the team organise the transition and identify any additional requirements.

The documents needed to begin the transfer

The transition is supported by two key documents:

A formal Letter of Release, issued by your outgoing licensee.
A new Authorised Representative certificate, issued by IIP following your appointment.

These documents are provided to the relevant product providers with a request to transfer the client accounts to your new IIP adviser arrangement.

How the transition works

1. Finalise your appointment with IIP

Your appointment must be finalised before IIP Admin Support facilitates the transfers. Any outstanding onboarding requirements need to be completed before the appointment can proceed.

Once appointed, IIP will issue your new Authorised Representative certificate.

2. Obtain the Letter of Release

Your outgoing licensee will issue the formal Letter of Release. Provide this to IIP Admin Support, together with any specific instructions from the outgoing licensee.

These instructions may cover existing provider agreements or arrangements that need to be established with IIP. Raising them early will help identify dependencies before transfer requests are submitted.

3. Provide your platform and provider details

IIP Admin Support will contact your practice to obtain a list of the relevant platforms and providers and coordinate the documentation required.

Provide the relevant adviser codes, client account or policy details, revenue types and any provider instructions already received. Nominate a practice contact to assist with the transition.

4. Submit the provider transfer requests

IIP Admin Support will coordinate the required steps and documentation with your practice and the relevant providers. The Letter of Release and IIP Authorised Representative certificate will support the request to transfer the client accounts.

Depending on the provider, additional requirements may include transfer forms, new adviser codes, login arrangements or provider agreements. Requirements and processing times may differ across platforms and insurers.

5. Confirm access and revenue arrangements

As each provider processes the transfer, confirm that the relevant client accounts or policies appear under the correct IIP adviser arrangement and that adviser and support staff access has been established as required.

Confirm the effective transfer date and updated revenue payment arrangements. Identify any outstanding accounts, forms or access issues so these can be followed up.

What your practice should prepare

Preparing the following information will help IIP Admin Support coordinate your transfer requests:

Platform, insurer and other product provider names.
Existing adviser numbers, codes and relevant practice or entity details.
The types of revenue received from each provider, such as ongoing advice fees or insurance commissions.
Your practice contact for coordinating the transition.
Any provider forms, agreements or instructions already received.

Use your onboarding project in Finley to assist IIP Admin Support when supplying client information.

Managing revenue during the transition

The effective transfer date, provider processing time and payment cycle can affect when revenue begins flowing through IIP.

Before relying on a particular payment date, confirm the arrangements for each provider with IIP Admin Support. Revenue relating to periods before the transfer, or payments already being processed, may need to be reconciled with the outgoing licensee.

Keep copies of your final revenue statements from the outgoing licensee and compare them with subsequent statements. Raise any missing payments, unexpected differences or revenue continuing to flow through the previous arrangement so these can be investigated.

Any additional client documentation or fee authority requirements identified during the transition should be referred to IIP Admin Support for guidance.

Your transition checklist

After the requests are processed, check client account access and revenue statements and report any outstanding items.

Who to contact

IIP Admin Support

Contact support@insightmp.com.au for assistance.

Prepare early, confirm each provider’s requirements and check completion at both the account and revenue level. This will help your practice manage the transition and resolve outstanding items promptly.